Shipping Policy

At Dojmo Shop, your comfort and confidence throughout your shopping experience mean a lot to us.

We know that shipping and delivery times are important. Because we follow strict quality checks, processing and handling may sometimes take a little longer.

Our estimated delivery time to the U.S. is 7–21 business days, depending on the product, season, and demand.

You can easily track your order on our website using your order number and email.

We work with trusted shipping partners like DHL, Yanwen, Yunexpress, China Post, EMS, K-Post, and others.

If your package is delayed or lost and you don’t receive your order within 45 business days, you can choose either a full refund or a free replacement—whichever you prefer.

If you need help with any order, please feel free to contact us anytime.