Rugs Bedroom Living Room Rug Home Decor Carpets
Rugs Bedroom Living Room Rug Home Decor Carpets
Description
Product information:
Material: polyester fiber (polyester)
Style: National style
Shape: round
Process: machine weaving
Size: refers to the diameter
Packing list:
Floor mat x1
Shipping Information
At DOJMO, we are committed to delivering your product quickly and reliably, wherever you are in the world. Please review our shipping timelines and expectations below.
Processing Time
We process all orders within 1–2 business days (excluding weekends and holidays). Once your order has been processed, it will be handed over to one of our trusted international or local carriers for delivery.
Shipping Time & Delivery Estimates
Shipping times may vary by destination country and product. Most of our products are shipped from international warehouses, which allows us to offer a wide selection.
Below are our estimated Standard Shipping timelines:
Our estimated shipping time for all major regions is consistently 6–12 business days. This includes the United States, United Kingdom, Canada, Australia, New Zealand, and all EU countries. We work with reliable logistics partners to ensure fast and smooth delivery so customers can receive their orders within this timeframe.
Total Delivery Time = Processing Time (1–2 days) + Shipping Time (6–12 business days)
Most orders arrive within 14 business days from the date of purchase.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor the delivery status at any time.
Please Note
Shipping times are estimates and not guaranteed.
Delays may occur due to customs, weather, or carrier-related issues.
Once your order has been handed over to the shipping carrier, DOJMO no longer has control over the delivery process.
If you have any questions or need support regarding your order, feel free to contact us at support@dojmo.com.
Returns & Refunds
We want you to love every purchase you make with us. If something isn’t quite right, we’re here to help. Please take a moment to review our straightforward and fair refund & return policy.
🕒 14-Day Return Window
You have 14 days from the date of delivery to request a return. Please read below to see which scenario applies to your order.
SCENARIO A: Returns for Subjective Reasons
(Changed your mind, ordered the wrong size, or item doesn’t meet your personal expectations)
In this case, you have two options:
Option A.1 – Return for Refund
Customer Action: Send the item back to our return address at your own expense.
Address:
1551 Sherman Avenue, Evanston, Illinois 60201, United States
Evaluation: Our team will inspect the returned item.
Refund: You may receive a full or partial refund, depending on the condition and approval.
Option A.2 – Keep the Item for a Partial Refund
Customer Action: Contact us at support@dojmo.com to reach an agreement.
Benefit: You keep the product and receive a partial refund without needing to ship it back.
SCENARIO B: Returns for Objective Reasons
(Damaged, defective, or incorrect item due to our mistake)
If your order has a clear error caused by us, you can choose:
Option B.1 – Replacement
We’ll send a replacement at no extra cost.
Option B.2 – Full Refund
Receive a 100% refund. (In rare cases, a partial refund may be applied.)